Case Study: SNA Displays achieves 24/7 uptime and proactive, service-driven sales with Domotz

SNA Displays Changing Sales and Service via Domotz

SNA Displays, a Times Square–based maker of large-format digital signage, faced the challenge of keeping extremely large and complex display systems—often hundreds or thousands of components—running 24/7 while meeting customer expectations for rapid response and service. To support its SNAPros™ engineering and installation teams and to turn service into a competitive sales advantage, SNA Displays adopted Domotz, deploying a Domotz agent with each system to provide automated, proactive monitoring.

Domotz’s automatic device discovery, templating, remote monitoring and alerting gave SNA Displays fast setup, scalable oversight and real‑time sensor/network alerts, enabling proactive troubleshooting and rapid response. As a result, SNA Displays maintained maximum uptime for mission‑critical displays, reduced downtime, and leveraged the Domotz-powered service model as a clear sales differentiator.

SNA Displays