Domotz
12 Case Studies
A Domotz Case Study
Access Networks, a manufacturer and service provider that designs and deploys enterprise-grade networks for integrators, faced the challenge of supporting clients who lacked networking expertise while keeping installs and support fast and reliable. To solve this, Access Networks adopted the Domotz platform and Helix hardware for Live Monitoring, provisioning a Domotz agent into each custom core network prior to deployment so systems are plug-and-play at the project site.
By using Domotz’s live monitoring, secure remote connectivity and public APIs, Access Networks provisions device alerts, troubleshoots in real time, applies remote configuration changes (SSID/passwords/firmware) and runs scripts to validate updates—eliminating many truck rolls, speeding installs and response times, and reducing engineering/support effort. Domotz enabled measurable operational improvements such as fewer onsite visits, faster issue resolution and improved client uptime, allowing integrators to be more efficient and scale their business.