Case Study: Utah Community Action achieves improved client outcomes and program efficiency with Domo

Utah Community Action uses data to help families prosper with Domo

Utah Community Action is one of the state’s largest nonprofits, serving over 50,000 people annually across six core programs (Head Start, Adult Education, Housing & Case Management, Nutrition, HEAT Utility Assistance, and Home Weatherization). The organization faced a complex web of disparate data sources, varied KPIs and funding requirements, and limited tech capacity, which made it difficult to aggregate data, monitor compliance, and assess program effectiveness.

By deploying Domo’s BI and analytics platform, Utah Community Action consolidated data into shared dashboards and real-time “scoreboards” that let executives and case managers see program performance and client situations at a glance. The solution reduced manual reporting (replacing multiple reports with single dashboards), improved performance management and resource allocation, enabled faster, data-driven decisions, and preserved privacy through role-based governance—resulting in greater data literacy and better outcomes for families.

Utah Community Action

Janell Cerva

Chief Impact and Strategy Officer