Case Study: UPS achieves faster data access and workflow efficiency with Domo

UPS® delivers big data to business users with Domo

UPS, the global delivery and logistics company, was struggling with hundreds of disconnected data sources across its global freight forwarding operations. Frontline teams and managers often spent days or even weeks trying to find and use data, slowing real-time decisions and making it hard to manage workflow efficiently. Domo’s embedded analytics helped UPS bring disparate data together and give business users easier access to the information they needed.

With Domo, UPS implemented dynamic reporting, real-time updates, and proactive alerts, while also enabling citizen developers to build their own use cases. A key process at a Boston distribution center was cut from two hours to 15 minutes, saving significant labor time and reducing human error. UPS is also extending Domo into UPS Supply Chain Symphony to deliver unified, customer-facing analytics experiences.

UPS

Jeff McCorstin

President of Global Freight Forwarding