Case Study: Timbers Resorts achieves real-time insights, saves 1,000+ reporting hours and cuts costs with Domo

Timbers Resorts - Customer Case Study

Timbers Resorts, a luxury developer and operator of 16 resorts worldwide based in Carbondale, Colorado, faced fragmented data across multiple systems and 12 time zones. Reports arrived up to 20 days after month close, sales insight was limited (they previously misattributed sales geography), and teams struggled to collaborate because information lived in silos.

By deploying Domo to consolidate data from sources like Salesforce, Microsoft Dynamics, Eloqua and others, Timbers gained instant, drillable insights and centralized reporting. The company eliminated over 1,000 reporting hours per year, discovered that 80% of sales came from just 20 zip codes, achieved a 19% savings in home ownership dues at one location, and shifted to faster, forward-looking decision making.

Timbers Resorts

Greg Spencer

Chief Executive Officer