Case Study: The Cliffs achieves real-time insights and a 40% ROI with Domo

The Cliffs - Customer Case Study

The Cliffs is a private real-estate development and luxury club operator with seven mountain communities across North and South Carolina, managing multiple offices, clubs, golf courses, restaurants and amenities. Faced with disparate data sources (including Salesforce and ADP), heavy reliance on manual spreadsheets and time-consuming monthly reporting, the organization needed a centralized, real-time view of KPIs to track departmental performance and make faster decisions.

They deployed Domo to consolidate data via prebuilt connectors and built real-time dashboards accessible on any device, with financial data connected within a week. The solution cut reporting hours, freed staff to focus on higher‑value work, improved executive decision-making, and delivered a near‑40% return on investment along with estimated increases in sales from timelier KPIs.

The Cliffs

Jamie Adams

Chief Information Officer