Case Study: smartShift Technologies achieves organization-wide data visibility and operational efficiency with Domo

SmartShift Technologies - Customer Case Study

smartShift Technologies, a New York–based professional services firm that helps enterprises migrate to next‑generation computing environments, was growing rapidly but struggling with fragmented data. Key business information lived across NetSuite, Salesforce and Google Drive/Sheets, creating multiple “sources of the truth” and preventing consistent reporting and collaboration across teams.

By deploying Domo, smartShift consolidated those data sources into a single platform in a matter of weeks, built a service automation tool that gives field managers and executives the access they need, and rolled Domo out across the organization. The result was faster, deeper business conversations, improved operational efficiency, organization‑wide visibility and a wealth of actionable insights for both internal teams and customers.

smartShift Technologies

Haran Sold

Chief Operating Officer