Case Study: Purchasing Power achieves automated daily KPIs and real-time insights with Domo

Purchasing Power - Customer Case Study

Purchasing Power is a specialty e‑retailer that provides voluntary consumer-purchasing benefits to member organizations. The company relied heavily on data but struggled with time-consuming, manual reporting—executives needed daily KPI updates that required about an hour and a half each day of SQL work, spreadsheet uploads, and emails—and decision makers lacked reliable mobile access to timely information.

By adopting Domo, Purchasing Power automated KPI delivery, giving stakeholders direct mobile access and enabling near-real-time monitoring (every hour or every 15 minutes) to surface issues quickly. The platform cut routine reporting effort (saving at least 20 hours per month), simplified ad hoc requests, improved call center oversight, and allowed dashboards to be expanded on the same day to show weekly, monthly, and quarterly trends, resulting in faster decisions and a more holistic view of the business.

Purchasing Power

Szymon Laczny

Sr. Manager, Business Planning & Analytics