Case Study: Platinum IDS achieves real-time, company-wide data visibility with Domo

Platinum IDS - Customer Case Study

Platinum IDS, a Dallas-based pioneer in outsourced litigation support, provides on-demand IT and litigation services to firms of all sizes. The company struggled to manage disparate data sources (QuickBooks, SQL Server, Excel, Salesforce), needed real-time metric tracking, and had difficulty disseminating accurate information to decision-makers.

By deploying Domo’s executive dashboard, Platinum IDS consolidated its data, made KPIs and metrics accessible on demand, and enabled faster, confident decisions based on reliable, current data. The dashboard now drives operations across accounting, project turnaround, billing and more, enjoys company-wide adoption, simplifies KPI creation, and has delivered clear, measurable value.

Platinum IDS

Sid Newby

CTO, Platinum IDS