Case Study: Modernizing Medicine achieves unified KPI visibility and faster informed decision-making with Domo

Modernizing Medicine - Customer Case Study

Modernizing Medicine, a Boca Raton–based health tech company behind the EMA specialty EHR used by more than 1,300 practices, needed a better way to manage and share its data. Although data-savvy, the company struggled with duplicated reports, siloed information across Google Sheets, Excel, SugarCRM and JIRA, and poor communication via email that caused key financial and operational metrics to get lost or delayed.

By implementing Domo, Modernizing Medicine consolidated disparate data into shared, mobile-accessible dashboards so teams and leaders can view KPIs like CMRR, gross bookings, and churn anytime. The result was reduced report duplication, clearer cross‑department alignment, faster informed decision-making, and daily operational value that the CFO says the organization experiences rather than has to justify.

Modernizing Medicine

Karen O'Byrne

CFO & COO