Case Study: Litigation Services achieves data-driven decision-making and faster insights with Domo

Litigation Services - Customer Case Study

Litigation Services, a leading deposition services firm based in Las Vegas, was struggling with static, often outdated reporting that left decision-makers without timely access to critical information—sometimes learning about problems 45 days too late. The lack of accessible, actionable data hindered operational oversight and client service for a company serving large insurance clients.

By deploying Domo, the firm gained real-time dashboards and a common data vocabulary that let leaders monitor individual and team production daily, coach employees more effectively, and shift from reactive to consultative client work. The solution improved insight speed, enabled data-driven cost conversations with insurance clients, and delivered a cleaner, supported reporting experience that helped lower costs and enhance decision-making.

Litigation Services

Seth Hertin

Vice President of Operations, Litigation Services