Case Study: Ingo Money achieves real-time business insight and instant decision-making with Domo

Ingo Money uncovers real-time business insight with Domo

Ingo Money powers real‑time payments for thousands of customers, processing millions of transactions across dozens of systems. Facing slow, manual reporting with Excel and PowerPoint — often taking half a day to two weeks to produce insights — the company struggled to compare KPIs, monitor remote Risk Center staff, and quickly detect fraud or operational issues.

By deploying Domo as a single source of truth, Ingo Money built real‑time dashboards, alerts, and an “Ingo News” finance view plus employee performance tracking for the Risk Center. Reporting time dropped from weeks to seconds, managers now detect fraud and exceptions in real time, decision cycles shortened to minutes, margins improved, approval rates rose for lower‑risk customers, and the company scaled rapidly without proportional growth in client services.

Ingo Money

Steve Doctor

Chief Financial Officer