Case Study: Harmons Grocery achieves a reduction in food waste from 50% to 5% and faster, data-driven reporting with Domo

Harmons Grocery brings fresh insight to its shelves with Domo

Harmons Grocery, a family-founded neighborhood grocer with 20 Utah locations and $500M in revenue, faced fragmented data and slow reporting that left managers making decisions by instinct or outdated figures. Without a centralized reporting tool or vetted data warehouse, report generation could take a full day and forecasting, staffing, and ordering were error-prone, causing stockouts, over-ordering, and high food waste.

By deploying Domo to bring together sales, finance, HR and marketing data, Harmons built 200+ dashboards and 3,000 cards accessible to 1,000+ users, automating reports and cutting reporting from hours to minutes. The platform enabled hour-by-hour labor forecasting and demand-driven production, leading to concrete results: sandwich waste dropped from 50% to 5%, inventory and staffing were better aligned with customer patterns, and the company shifted to a data-driven culture that improved sales and reduced waste.

Harmons

Todd Jensen

Vice President of Sales