Case Study: Fujifilm Business Innovation Australia achieves real-time, company-wide insights and eliminates data silos with Domo

FujiFilm Business Innovation Australia powers work with help from Domo

FujiFilm Business Innovation Australia supplies printers, scanners, and document solutions nationwide, supporting roughly three in ten office printers in the country. The company struggled with data trapped in a 20-year-old legacy system and relied on monthly, quickly outdated reports, leaving leaders with limited, siloed visibility into sales, service, finance, and marketing across dozens of offices.

By implementing Domo, FujiFilm moved to real-time, consolidated data access—scaling from 30 to over 800 users across functions—and shifted from monthly reports to daily insights that enable faster decisions. The platform freed analysts to focus on higher-value work, supported predictive maintenance and targeted marketing, helped identify more profitable customer segments, and improved overall customer satisfaction.

FujiFilm

Anson Mai

Head of FP&A