Case Study: Forty Winks achieves real-time data visibility and cuts invoicing from 1.5 days to 1 hour with Domo

Forty Winks ‘Wakes up’ to the Possibilities of Data With Domo

Forty Winks, Australia’s leading bedding retailer with 100+ franchise stores and about 600 employees, needed a better way to get timely, consistent data to franchisees and managers. Before implementing a new platform, sales and performance data came from multiple POS systems, Excel spreadsheets and even faxes, required weekly manual consolidation, and left eCommerce reporting and invoicing slow and error-prone.

The company implemented Domo as a central data warehouse and BI platform, automating data collection and creating benchmarking dashboards and reports. The change delivered near–real-time visibility into sales and margins, automated invoicing (cutting a 1.5‑day process to about one hour), enabled store-level business planning and best-practice sharing, and shifted the organization toward more data-driven decisions.

Forty Winks

Chris Panagiotou

Head of Technology