Case Study: European Wax Center achieves unified, mobile analytics and company-wide engagement with Domo

European Wax Center - Customer Case Study

European Wax Center, a Miami-based retail franchise with roughly 600 locations and thousands of associates, needed a consolidated, customizable way to view transactional, associate and guest data across operations, finance, HR and legal. Reporting was spreadsheet-driven and flat, with disparate point-of-sale systems that were hard to reconcile and analyze.

Domo connected to their legacy systems in minutes and delivered a customized app and dashboards that let teams hone in on adjusted sales, gross profit and guest counts by region or center. The platform’s mobility, visualizations and customization enabled company-wide communication to thousands of associates, provided reconciled, actionable analytics, and helped drive behavior and faster decision-making.

European Wax Center

Bart Butler

Chief Information Officer