Case Study: Dr. Consulta achieves 30-day-to-30-minute reporting and 15% performance boost with Domo

Dr. Consulta - Customer Case Study

Dr. Consulta is a Brazilian clinic network that offers low-cost, same-day private-quality outpatient care across 50 centers. The company relied on slow, spreadsheet-driven reporting that took about 30 days to compile, limiting data visibility and delaying action on patient satisfaction and operational issues.

By rolling out Domo dashboards and mobile access, Dr. Consulta cut report time from 30 days to 30 minutes, enabling real-time, fact-based decisions. The change drove a 15% performance boost, a Net Promoter Score of 71, and a 50% reduction in administrative/management overhead while improving patient experience and operational efficiency.

Dr. Consulta

Dionisio Neto

Business Intelligence Manager