Case Study: eBay achieves a single source of truth and faster executive-ready insights with Domo

Domo is eBay's one-stop shop for analytical trends

eBay, a global e-commerce leader with over 128 million active users, faced a growing data challenge: the sales and marketing operations team struggled to combine multiple data sources and spent days producing Excel-based weekly reports that were outdated on arrival.

By implementing Domo, eBay created a single “record of the truth” fed from sources like Salesforce and Excel, with visually appealing, easy-to-build dashboards and quick KPI creation. Managers now use Domo weekly to focus efforts, executives can rapidly understand and question trends, and decision-making has become faster and more data-driven.

eBay

Kevin Styers

Manager, Merchant Sales Operations