Case Study: JAMF achieves faster insights and a company-wide self-service data culture with Domo

Building trust, nurturing curiosity, and driving growth with self-service data

JAMF, the world’s largest Apple device deployment company supporting 40,000+ customers and 18.6M managed devices, needed faster insights and scalable processes to fix a critical customer-journey fall-off and replace slow, manual reporting as the company grew toward its IPO. Disparate data, limited self-service access, and rising governance and security demands made it hard for teams and leaders to act quickly and consistently.

By implementing Domo, JAMF turned data into a company-wide, self-service capability—starting with a rapid fix to the customer journey and scaling to 650+ daily users and department “Force Multipliers.” The cloud-native platform enabled certified datasets, automation, and streamlined governance, producing faster customer-service resolutions, more accurate reporting, stronger security, and widespread adoption of data-driven decision making across the business.

Jamf

John Miller

Director of Business Operations