Case Study: Boyne Resorts achieves real-time, data-driven operations and revenue growth with Domo

Boyne Resorts Brings Data To The Slopes With Domo

Boyne Resorts, a hospitality operator with 11,000 employees across ten ski resorts, 14 golf courses and multiple hotels and retail locations from British Columbia to Maine, faced fragmented data and slow, manual reporting. Corporate leaders and resort managers relied on outdated spreadsheets and gut instinct, spending days consolidating numbers from each property and receiving reports that were often months out of date.

Implementing Domo as a single source of truth gave roughly 350 users real-time access to integrated, cleaned data via dashboards and a mobile app, automating reporting and enabling proactive decisions. The platform improved staffing deployment to reduce wait times, uncovered new revenue and retention opportunities, helped manage cost drivers like snowmaking electricity, and shifted the company culture toward faster, data-driven decision making.

Boyne Resorts

Michael Anselmi

Vice President of Revenue Strategy and Business Development