Case Study: Showpass achieves real-time event analytics and a competitive sales edge with Domo

What if data could deliver real-time insights into live events

Showpass, a modern ticketing platform serving more than 30,000 clients, needed a BI tool that could simplify analytics reporting and make data easier to access at scale. Its previous reporting approach relied on manual, one-off work and couldn’t support real-time insights for all clients. Domo helped Showpass address this challenge with embedded analytics for live event and sales data.

Using Domo, Showpass delivered personalized, real-time dashboards to clients, improved customer support, and automated fraud detection with Stripe data. The results included faster reporting, a better client experience, a new premium dashboard revenue stream, and a 20% increase in new business opportunities for large RFPs. Domo also became a competitive differentiator in sales conversations.

Showpass

Cam Amantea

Senior Finance Operations Analyst