Case Study: NLC Mutual achieves faster, smarter insurance insights with Domo

What if data could help local governments reduce their risk

NLC Mutual, a member-owned reinsurer serving public entity insurance pools, was struggling with siloed systems, manual reporting, and limited access to actionable insights. Using Domo, the company needed a better way to help its members across 24 states analyze claims, manage risk, and make smarter underwriting decisions.

Domo was fully integrated with NLC Mutual’s claims and underwriting system to become its primary reporting layer, giving teams automated alerts, scheduled reports, real-time dashboards, and shared scorecards. The impact was significant: reports that once took six to eight weeks can now be completed in a day or even an hour, while broader adoption and self-service access have improved efficiency and helped drive a 50% revenue increase over five years.

NLC Mutual

Mark Snodgrass

Director of Member Data Strategy