Case Study: Admiral Group achieves €2M incremental annual profit and faster model deployment with Domino Data Lab

Delivering €2 Million in Incremental Annual Profit from Model-driven Insurance Product Recommendations

ConTe.it, the online car and motorcycle insurance brand of the Admiral Group, set out to transform its business to deliver greater convenience and value to five million customers by rolling out personalized recommendations, real‑time claims processing and dynamic pricing. The challenge was choosing a secure, production-ready platform that could move models from prototype to live quickly while cutting costs and improving customer experience.

They selected Domino Data Lab for its security and rapid deployment capabilities, reducing model deployment time from six months to one. Personalized recommendations drove about €500K in incremental revenue and the program is estimated to deliver €2M in incremental annual profit, alongside lower call center costs, shorter call times, higher customer satisfaction and increased sales — a result Francesco Maggina says “would not be possible without Domino.”

Admiral Group