Case Study: a large pharmaceutical company centralizes global training and boosts productivity with dominKnow | ONE

Large Pharmaceutical Company Seizes Control of Global Training, Creates Innovative Localized Content, Sees 8 Years of Gains Using dominKnow | ONE

A large pharmaceutical company faced the challenge of controlling its decentralized and inefficient global training development, which was spread across regions using different systems and languages. This led to significant duplication of effort, lost content, and inconsistent quality. To solve this, they partnered with dominKnow and implemented its Claro platform, a web-based collaborative eLearning authoring and content management system.

By centralizing its operations on dominKnow's platform, the company engineered a new global development process. The solution provided superior translation capabilities for 45 languages and key collaborative features. The results were immediate and sustained, including a 60-70% reduction in development costs and the elimination of content duplication. Over eight years, project output dramatically increased, and a recent upgrade to dominKnow | ONE further cut development time for a standard course by 25%, enabling the team to complete 70 projects per month.