Case Study: CENGN transforms cloud training content into interactive eLearning courses with dominKnow | ONE

CENGN Transforms Cloud Technology Content into Dynamic Interactive Courses With dominKnow | ONE

The Centre of Excellence in Next Generation Networks (CENGN) faced the challenge of transforming its static PDF training materials into professional, interactive eLearning courses. This needed to be accomplished primarily by interns with no prior authoring experience, all while preparing to offer these courses as a service. They turned to dominKnow and its dominKnow | ONE platform to find a solution.

By implementing dominKnow's cloud-based authoring tool, CENGN empowered its rotating interns to quickly become productive, creating five professional courses on cloud technologies within a single summer. The platform’s intuitive design, strong user management, and responsive customer support were critical for their short-term workforce. dominKnow’s Capture feature also allowed for the creation of multi-modal software demos, significantly enhancing the quality of their hands-on lab instructions and enabling CENGN to scale its training offerings.

Centre of Excellence in Next Generation Networks (CENGN)

Peter Heath

Senior Manager of Training Programs