Case Study: Norfolk Academy achieves real-time digital records access and reduced costs with DOMA Technologies

Norfolk Academy - Customer Case Study

Norfolk Academy, a co‑educational school serving grades 1–12 with 50–200 employees, faced a massive backfile of over a million paper records and needed a centralized repository and day‑forward scanning to reduce its paper archive. DOMA Technologies provided a cloud‑based document management solution—using its DX software platform along with Digital Conversion and Cloud Services—to enable scanning, storage, and electronic access.

DOMA Technologies implemented a customized workflow with day‑forward document conversion, electronic records management and a single, fully redundant cloud infrastructure (migrating from two on‑premise data centers using AWS tools). The deployment delivered immediate online access and real‑time reconciliation of daily deposits and correspondence, improved efficiency and reduced costs, onboarded four additional departments to the DX platform, and added monthly performance reporting and end‑user support.

Norfolk Academy

Page Sykes

Administrator