Case Study: North America Travel Service boosts efficiency with Dolphin Dynamics

NATS became more efficient with Dolphin

North America Travel Service, a travel agency and tour operator with multiple offices across the UK, needed a better way to manage rapidly growing booking, costing, and accounting data that had been spread across Sabre, Excel sheets, paper files, and separate back-office tools. With several business divisions to support, they needed a single central system, and they chose Dolphin Dynamics for that fit.

Dolphin Dynamics implemented Dolphin BMM, interfaced with Sabre for flight bookings, and later added Dolphin Product Database and the Dolphin Reservation Module to manage hotels, allocations, and booking workflows more efficiently. The result was a centralized reporting and accounting platform that improved productivity, saved significant time, and made document production and day-to-day operations much more efficient; according to North America Travel Service, Dolphin brought everything together and was the best fit for their business.

North America Travel Service

Mark Standage

Manager Automation Development