Case Study: Crusader Travel boosts back-office efficiency with Dolphin Dynamics

Crusader Travel - Customer Case Study

Crusader Travel, an independent family-run travel agency based in Twickenham, had been using an old legacy back-office system that made everyday tasks difficult, especially creating quotes and managing operations. They chose Dolphin Dynamics because its reservation and travel booking software fit their business needs better than other systems.

Dolphin Dynamics migrated Crusader Travel to its back-office system in May 2014, provided staff training, and helped move data from the old platform while both systems ran in parallel until existing bookings were closed. The result was a much faster and more efficient operation, with all key data and files in one place and improved reporting and business insight; Crusader Travel also reported that lookups into booking history became quick and easy.

Crusader Travel

Gaynor Sharp

Super User