Case Study: Pain Consultants of West Florida boosts efficiency and patient volume with Dolbey Fusion Narrate

Pain Consultants of West Florida - Customer Case Study

Pain Consultants of West Florida, a multi-disciplinary pain management practice, needed a faster way for providers to complete charts and reduce the backlog of documentation after long workdays. The team found that the issue was not their EMR or what they were documenting, but the time spent manually entering information.

Dolbey implemented Fusion Narrate, its speech recognition solution powered by nVoq, to help providers dictate directly into the EMR and use voice shortcuts and templates to cut down on clicks. The results included saving about 140 minutes per provider per day, reducing annual payroll by 2% by reassigning correspondence dictation staff, and increasing patient volume by 14% since implementation.

Pain Consultants of West Florida

Tamara Martin

Practice Manager