Case Study: Patients Know Best scales cloud operations with DoiT International

How Patients Know Best scaled to new heights amidst rapid growth

Patients Know Best, a UK-based healthcare technology company providing a patient-controlled personal health record system, faced significant challenges in managing its Google Cloud infrastructure amid rapid growth. Scaling from thousands to over three million users, their small engineering team struggled with fluctuating demand, cost spikes, and a lack of visibility into their cloud spend. Skeptical of resellers, they were convinced to partner with DoiT International due to its promise of an automated analytics dashboard, which they lacked the internal resources to build themselves.

DoiT implemented its proprietary technology, including Cloud Analytics, Real-Time Anomaly Detection, and BigQuery Lens, to automate monitoring and provide deep insights into usage and costs. This solution provided Patients Know Best with the visibility to catch cost spikes early and optimize their infrastructure without expanding their team. The results were smoother operations and more efficient, cost-effective scaling. DoiT's automated tools delivered the benefits of additional hiring at a lower cost, allowing the company to focus on its core mission.

Patients Know Best

Mate Varga

Chief Technology Officer