Case Study: Swim Tech achieves paperless, GPS-verified service and faster approvals with doForms

Swim Tech Dives into Mobile Automation with doForms

Swim Tech, a Dallas-based pool service company founded in 1984 with 14 technicians that services over 300 pools per week, was overwhelmed by paperwork, customer communication gaps, and time spent driving forms back to the office. In 2015 Swim Tech selected doForms to replace paper workflows with a mobile forms solution to improve accountability and customer communication.

doForms consultants helped Swim Tech build and deploy 300+ mobile forms in just 10 business days, enabling automatic emails of reports and receipts with GPS and time stamps, photo attachments, and on-the-spot customer approvals. By using doForms, Swim Tech eliminated much of its paper handling, sped up approvals, improved proof of service, and modernized operations while maintaining service across its 300+ weekly pools.

Swim Tech

Preston Clark

Chief of logistics