Case Study: a leading North American bank achieves 90% faster post-close audits with DocVu.AI

A Leading Bank in North America achieves Excellence in Post close Audit Process

A leading mortgage bank in North America was struggling with a fully manual post-close audit process that required sorting loan packages into subdocuments, extracting key data, and checking everything against a strict audit checklist. The work was slow, error-prone, and difficult to scale during periods of high loan volume. DocVu.AI was brought in as the cloud-based intelligent document processing platform to help automate the process.

DocVu.AI customized its solution for the bank’s post-close audit needs, integrated it tightly with the Encompass loan origination system, and used its preconfigured mortgage document types and data points to speed implementation. The result was a 90% reduction in completion time per loan package and 98.5% average accuracy, with the bank’s team also praising DocVu.AI for its responsiveness and ability to make detailed custom changes quickly.