Case Study: TruckDash reduces scan quality complaints to 0% with Docutain SDK

Streamlined document flow in the TruckDash app for drivers

The customer, CrownTMS, faced a challenge in its TruckDash app as drivers were producing low-quality, blurry document scans using a free plugin, which led to frequent re-scans and process inefficiencies. Seeking a high-quality, React Native-compatible scanning solution that was easy to use, CrownTMS turned to the Docutain SDK to improve the document flow for its logistics clients.

By integrating the Docutain Scanner SDK, CrownTMS provided drivers with a unified, intuitive scanning tool within the TruckDash app, eliminating the need for third-party applications. The solution delivered excellent scan quality even in difficult conditions and on low-end devices. The results for CrownTMS were significant: scan quality complaints were reduced from 30% to 0%, user satisfaction increased, and overall process efficiency improved dramatically thanks to Docutain.

TruckDash

Vitalie Rotaru

Software Engineer