Case Study: NETGO achieves professional, up-to-date IT documentation with Docusnap

Netgo - Customer Case Study

Netgo GmbH, a German IT service provider, was facing significant challenges in documenting its clients' IT landscapes. Manually creating and maintaining this documentation was time-consuming, prone to error, and often relied on incomplete information from customers. To solve this problem and achieve a professional, comprehensive inventory process, they turned to the Docusnap software solution.

By implementing Docusnap, Netgo was able to automate the inventory and documentation of its customers' entire IT environments. The software provided deep, detailed scans and robust license management features, which saved the IT team considerable time and eliminated manual errors. As a result, Netgo can now guarantee its documentation is always up-to-date and has successfully completed its first Software Asset Management (SAM) projects, thanks to the capabilities provided by Docusnap.

Netgo

Jörg Fasselt

Head of Sales and Marketing