Case Study: KLOCKE GRUPPE achieves automated IT documentation with Docusnap

KLOCKE GRUPPE - Customer Case Study

Klocke Pharma-Service GmbH, a part of the klocke gruppe, faced the challenge of maintaining a comprehensive and updated IT documentation for its 180 workstations and 100 servers. Their data was often outdated and required a time-consuming manual effort to consolidate from disparate Excel tables and Word documents, making it difficult to use for audits and daily operations.

The company implemented the Docusnap solution to automatically inventory its entire IT environment, from hardware to software. Docusnap provided a centralized, automated documentation system that was always current, eliminating manual data entry. This saved the IT team significant time and effort, allowed for faster access to information, and provided the detailed, audit-ready overview they required.

KLOCKE GRUPPE

Martin Teufel

Head of IT