Case Study: Eberl Claims Service cuts large loss documentation time by 91% with DocuSketch

Eberl Claims Service cuts large loss documentation time by 91% with DocuSketch

Eberl Claims Service, a property insurance adjusting firm, faced significant challenges in documenting large loss claims. Their traditional process of manually diagramming, measuring, and photographing extensive property damage was incredibly time-consuming and left adjusters uncertain about the thoroughness of their work. To address this, they implemented the 360° tour solution from DocuSketch.

By integrating DocuSketch into their workflow from the start of a claim, Eberl's adjusters were able to completely capture a loss site with a comprehensive and reviewable record. This allowed claims managers and insurance carriers to understand the damage scope almost immediately via a shared link. The measurable impact for Eberl Claims Service was a dramatic 91% reduction in on-site documentation time, turning what used to take multiple long days into a process completed in less than half a day.

Eberl Claims Service