Case Study: XOJET achieves up to 35% faster sales and halves errors with DocuSign eSignature

XO transforms the customer experience with DocuSign eSignature

XOJET, a leading U.S. private jet charter company, shifted its focus from planes to client service after recognizing that slow, error-prone pen-and-paper contracts were frustrating busy, often mobile, high-net-worth clients and hampering sales efforts.

XOJET implemented DocuSign eSignature company-wide with an out-of-the-box, fast rollout that offered mobile, international and secure signing. The digital solution sped the sales process by up to 35%, cut errors in half, improved client satisfaction, supported double-digit growth and delivered a strong competitive advantage (reported 1000% ROI).

XOJET

Gregg Slow

EVP, Sales and Client Service