Case Study: Webrecruit achieves reduced risk and faster revenue recognition with DocuSign

Webrecruit Decreases Risk, Builds Brand with DocuSign

Webrecruit, a UK recruitment firm with a fixed‑fee model, needed a way to reduce cancellations and protect revenue as it expanded internationally. Because the company often incurred recruitment costs before clients were invoiced, Webrecruit sought a secure, easy-to-use process to get terms and conditions formally signed to guarantee payment and improve revenue recognition.

Webrecruit chose DocuSign for its security and seamless Salesforce integration: CMs send T&Cs from the Opportunity and an Opportunity can only be closed once DocuSigned. The change cut risk, sped up sign‑offs (including mobile signing), made Salesforce revenue dashboards accurate, deepened client commitment, strengthened the brand, and supported Webrecruit’s international growth.

Webrecruit

Chris Edwards

Project Manager