Case Study: Warrantech achieves streamlined, error-free contract execution with DocuSign

Warrantech Streamlines Contract Execution with DocuSign

Warrantech, a Bedford, Texas–based subsidiary of AmTrust Financial Services that provides extended service plans and warranty programs, struggled with a manual, sales‑dependent contract signing process. Agreements frequently fell through the cracks, causing delays in program implementations and more than 1,000 contract failures annually.

Warrantech implemented DocuSign Enterprise Edition to enable secure e‑signatures and a centralized document repository accessible across the company. Automation and signature tracking reduced the sales team’s project‑management burden, streamlined finalization with real‑time status updates, and effectively eliminated incomplete and failed contracts.

Warrantech

Craig Lindsey

Marketing Director