Case Study: vRad achieves 15-day faster doctor signatures and increased visibility with DocuSign eSignature

vRad Gets Doctors’ Signatures Faster, Increases Visibility with DocuSign

Virtual Radiologic (vRad), which expanded its services by acquiring NightHawk, provides cloud-based radiology reading for more than 2,700 facilities and reads 7 million studies per year. NightHawk struggled with slow, paper-based processes—spending about $4,000/month on overnight shipping and waiting up to 30 days (and up to two months overseas) for signed documents while staff spent significant time chasing signatures.

vRad implemented DocuSign eSignature, a secure cloud solution that accelerated signing, improved visibility into document status, and reduced errors and rework. The change delivered completed documents about 15 days faster, cut overnight mail costs by up to 80%, achieved annual ROI within two months, handled high volumes (2,697 documents in a month), and received positive feedback from doctors for ease and legibility.

vRad

Katie Kay

Applications Specialist, vRad