Case Study: Unilever speeds up procurement contracting with Docusign

Unilever cuts contract completion time by 50% with DocuSign

Unilever, a multinational consumer goods company, sought to digitally transform its inefficient global procurement contracting processes. Their teams relied on a disjointed mix of emails, printing, and faxing, which consumed significant time and resources. To address this, they partnered with vendor DocuSign and implemented its Contract Lifecycle Management (CLM) solution as part of a Smarter Contracting initiative.

The solution from DocuSign automated contract generation and workflows, integrating with Unilever's systems to route tasks correctly and support multiple languages. As a result, average contract completion time was reduced by 50%, and an early pilot in India saw contract drafting times drop by 80%. The DocuSign-powered initiative has been rolled out in over 70 countries, bringing significant efficiency gains to Unilever's procurement and legal departments.

Unilever