Case Study: Thermo Fisher achieves compliant, efficient remote workflows with Docusign

Thermo Fisher cuts agreement cycle times to 2 weeks with DocuSign

Thermo Fisher, a leading supplier of scientific instrumentation and reagents, faced challenges with its inefficient, paper-based contract management system. This manual process caused delays and a lack of visibility, issues that became critical when the company shifted to remote work. Thermo Fisher turned to DocuSign's eSignature to find a digital solution that would automate workflows while maintaining compliance in the heavily regulated life sciences industry.

By implementing DocuSign, Thermo Fisher replaced paper contracts with electronic document envelopes, introducing contactless routing and signing. This solution provided transparency through track and trace capabilities and a secure digital audit trail. The results were significant: 75% of envelopes are now completed in less than seven days, and the average cycle time for standard operating procedures was reduced from six weeks to just two.

Thermo Fisher