Case Study: Sony Latin America achieves contract turnaround in hours (vs. weeks) with DocuSign

Sony Latin America Accelerates Business with DocuSign

Sony Latin America, which sells consumer electronics across 17 countries, faced slow, costly contract workflows because dealer agreements still required printed, “wet ink” signatures. Physical signing and international shipping often delayed deals for a month or more and drove up administrative expense.

By deploying DocuSign’s eSignature platform—integrated with Salesforce and SAP—Sony moved from weeks to hours for distribution-channel agreements. The solution eliminated shipping, automated data updates, reduced errors and admin costs, paid for itself within two weeks, enabled mobile signing in three clicks, and lowered Sony’s carbon footprint.

Sony Latin America

Juan Meza

Strategic Business Development Manager