Case Study: School of Rock achieves streamlined e-signatures, improved compliance, and scalable growth with DocuSign

School of Rock - Customer Case Study

School of Rock, a rapidly expanding music-franchise network (named one of CNN Money’s hot five franchises in 2013), was processing hundreds of customer, employee and franchise documents monthly and needed to protect its brand, ensure consistent compliance, reduce paper handling, and gain better visibility across locations worldwide.

By integrating DocuSign with NetSuite CRM+ and ERP using PowerForms and DocuSign Connect, School of Rock launched a branded, auto-populating e-commerce signing workflow in 10 days. Signed documents now flow automatically into NetSuite, removing manual steps, speeding onboarding and franchise agreements, improving compliance audits, and providing a scalable, risk-reducing foundation that franchisees and customers find seamless.

School of Rock

Evan Trent

Senior VP Corporate Development