Case Study: Procore Technologies achieves rapid, paperless contract approvals with DocuSign eSignature API

Procore Adds Value to its Construction Management Software with the DocuSign eSignature API

Procore, a leading provider of cloud-based construction management software, faced a major bottleneck: although its platform digitized project workflows, it lacked eSignature capability, forcing customers to print, mail, or fax contracts and POs and causing signature cycles of 30–60 days. Building an in-house solution would have been costly and complex due to regulatory and maintenance concerns, and customer feedback showed many users already trusted DocuSign.

Procore integrated the DocuSign eSignature API—building a proof-of-concept in under 24 hours and running a successful beta that scaled from 3 to 36 customers—using webhooks and rapid iterations handled by a small engineering team. The integration drove adoption and efficiency: in one month 532 companies created 12,585 envelopes (~3,146/week), company-level enablement increased project usage by 147%, and customers saw faster, automated workflows, eNotary and routing features, higher use of financial tools, and recognition with an innovation award.

Procore Technologies

Nyasha Gutsa

Product Manager