Case Study: Precision Medical Products achieves faster payments and HIPAA-compliant contract processing with DocuSign

Precision Medical accelerates contracts to get paid faster with HIPAA-compliant eSignatures from DocuSign

Precision Medical Products, a Rocklin, CA supplier of post-surgical medical equipment serving patients across 18 states, struggled with a paper‑heavy, error‑prone workflow. Missing or incomplete delivery and insurance paperwork from field reps created claim delays and blocked reimbursement, so the company needed a HIPAA‑compliant digital solution to guide reps and patients, ensure required signatures and information, and provide visibility to meet filing deadlines.

They implemented DocuSign for a quick, intuitive, HIPAA‑compliant eSignature workflow, reducing errors and manual rework and enabling instant receipt and tracking of completed documents. As a result claims are processed days, weeks or even months faster, revenue is collected sooner, compliance is improved, and staff and reps report strong early ROI and enthusiasm for expanding use (including future embedded payments).

Precision Medical Products

Denise Depaul

HR Manager