DocuSign
334 Case Studies
A DocuSign Case Study
Pawnee Leasing, a provider of equipment leases through a nationwide network of independent brokers, struggled with slow, error-prone paper processes. Broker-submitted agreements frequently contained missing signatures or incorrect amounts, triggering time-consuming back-and-forth, confusing routing, and funding delays that stretched from days into weeks.
By deploying DocuSign eSignature and DocuSign Identify (KBA) integrated with eOriginal’s eAsset Management platform, Pawnee digitized and secured its contract workflow, enforced completed fields, enabled real-time tracking and notifications, and added identity verification. The change cut average time to fund transactions by about 50% (speeding document completion by 24–48 hours), moved 55% of transactions to electronic completion, reduced fraud risk, and improved broker and customer satisfaction.
Brian Schonfeld
Manager of Business Intelligence and Analytics