Case Study: MIMIT Health achieves 95% faster patient intake and rapid telehealth launch with DocuSign

MIMIT Health improves patient experience with DocuSign

MIMIT Health, a multispecialty provider in Melrose Park, Illinois, was hampered by paper-based intake, data silos and slow manual processes that hurt patient experience and staff productivity. Seeking to “become the Amazon of healthcare,” the organization needed faster, more accessible workflows to improve care and collaboration.

By deploying the DocuSign Agreement Cloud (including eSignature and PowerForms) integrated with Salesforce Health Cloud, Box and their EHR, MIMIT created a centralized, paperless intake and document platform. The change cut patient form signing time by 95%, enabled telehealth launch in 48 hours, expanded nursing-home services from 2 to 45 in one year, reduced labor costs by 35%, increased revenue by 20% and improved security and compliance.

MIMIT Health

Manish Goomar

Director of digital systems