Case Study: Louisiana Board of Pardons and Committee on Parole achieves greater efficiency and reduced paper-based errors with DocuSign

Louisiana Board of Pardons and Committee on Parole Breaks Free from Paper-Based Inefficiencies

The Louisiana Board of Pardons and Committee on Parole, part of the Department of Public Safety and Corrections, needed a faster, more reliable way to manage parole and pardon hearings while reducing paper-based work, signing delays, and administrative errors. Before working with DocuSign, board members often had to sign documents in person, creating travel costs, scheduling challenges, and time-consuming manual processing.

By implementing DocuSign eSignature, the board streamlined approvals with bulk sending, reusable templates, and automated signing workflows that reduced errors and improved document visibility. DocuSign helped cut the violations process from 10 steps to 6, a 40% improvement, while reducing staffing needs from up to five employees to one full-time employee and one part-time helper, and lowering travel costs because members could sign remotely.

Louisiana Board of Pardons and Committee on Parole

John Poche

Executive Management Officer