Case Study: LinkedIn achieves 80% faster invoicing and $1M in annual working capital with DocuSign for Salesforce

LinkedIn Connects with DocuSign for Salesforce

LinkedIn, the world’s largest professional network with over 675 million members, faced a disconnected contract process: salespeople sent e-signed agreements that often lacked purchase order numbers, billing and user details, forcing accounts receivable to chase missing information and adding about 25 days to the billing cycle.

By integrating DocuSign for Salesforce with document-generation tools, LinkedIn automated contract assembly from Salesforce data into locked PDFs and enabled one‑click sending. The change cut time to invoice from 25 days to 5 days (an 80% reduction), improved contract security, streamlined workflows, reduced DSO, and contributed over $1M in additional annual working capital.

LinkedIn

Brian Frank

Director, Global Enterprise Operations